Logistics Policy
Welcome to Tveranp.com, your trusted source for automotive products in Australia. We are committed to providing our customers with an exceptional shopping experience, supported by our comprehensive logistics policy.
Shipping Information:
- Free Shipping: We offer free shipping on all orders, no matter the size or value. Enjoy shopping without worrying about additional shipping costs.
- Order Processing: Orders are processed and shipped within 1-2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
- Delivery Time: Standard delivery times vary depending on your location but typically range from 5-10 business days.
Returns and Exchanges:
- 30-Day Return Policy: If you're not completely satisfied with your purchase, you can return or exchange items within 30 days of receipt. Items must be unused and in their original packaging.
- Return Shipping Address: Please send returns and exchanges to our designated address:Zhaoqing Yifa Gifts Co., Ltd.126 Fenggang East Village, Duanzhou District, Zhaoqing City, Ground Floor, Second Unit (Residential to Commercial)
- Refund Process: Once we receive your return, we will inspect it and notify you regarding the status of your refund. Approved refunds will be processed within 7 business days to the original payment method.
Customer Support:
Our customer service team is available 24/7 to assist you with any inquiries or issues you may encounter. Feel free to contact us at service@tveranp.com or call us at +86-17603870135.
Thank you for choosing Tveranp.com for your automotive needs. We are dedicated to ensuring your satisfaction with every purchase.